Invited Session at the 12th International Conference on Information, Intelligence, Systems and Applications (IISA 2021)
July 12 – 14, 2021
Chania, Crete, Greece
Call for Papers
Aim & Scope
Tourism industry not only adopts information and communication technologies (ICT) but it is technology that determines the competitiveness and innovation of tourism organisations and destinations. The field of eTourism, as the intersection between ICT and Tourism, has evolved in various stages; the age of informations systems, the web 1.0 era and the age of web portals, the age of social media and finally the age of social, smart and mobile. The term Smart Tourism embraces various technologies, like the Internet of Things, 5G, mobile devices, Big Data, Artificial Intelligence, virtual and augmented reality, robotics, aiming to bring a new era in Tourism. The crisis of the pandemic COVID-19 demands to reassess and redesign the concept of Smart Tourism and explore the challenges and opportunities of this new reality. The focus of this special session is on how ICT can support Tourism Industry to address the post-COVID-19 era challenges and how Smart Tourism will evolve. This workshop seeks to bring together researchers, practitioners and tourism industry’s stakeholders to discuss and share their ideas, contributions, practical challenges encountered and solutions in the field of smart tourism. The aim of this workshop is to present the vision and set future directions for smart destinations, smart experiences and smart businesses in the tourism industry.
Topics of Interest
Topics of interest include, but not limited to, the following aspects:
Digital Transformation in travel and tourism
Mobile Services, Gaming, Gamification and Augmented Reality
Location-based Services, Internet-of-Things and Smart Cities
Social media and Social Networking
Big Data in destination management and tourism industry
Machine learning and artificial intelligence methodologies and tools for tourism industry
Security and ethical and privacy issues regarding visitors’ data
Tourism Consumer behavior, decision making, experience and satisfaction
Strategies and practices for enriching, transforming and managing tourism experiences
Cultural and Heritage Tourism
ICT and Thematic Tourism like sport, adventure, gastronomy, health tourism
Innovation, creativity and change management
Case studies and best practices
Research challenges and vision
Smart Tourism resilience and sustainability
Eleni Christopoulou, Ionian University and Hellenic Open University, Greece.
Dimitrios Ringas, Ionian University and Hellenic Open University, Greece.
Iason Koufodontis, University of Aegean and Hellenic Open University, Greece.
Christina Bonarou, Hellenic Open University, Greece.
Christos Melas, Hellenic Mediterranean University and Hellenic Open University, Greece.
Program Committee – TBA
The workshop solicits two types of original papers: (a) full papers and (b) short papers such as work-in-progress or position-papers. Submitted papers must not substantially duplicate previously published work or have been submitted in parallel to any journal, conference or workshop with proceedings.
- Paper submission: April 15, 2020
- Author notification: May 1, 2020
- Camera-ready paper submission: May 15, 2020
- Conference Dates: July 12-14, 2021